FAQs

Reservations can be made at all hotels and resorts, including properties located outside the United States.

Room descriptions, photos, and amenities are available on each room's detail page. You can also contact our front desk for more information.

Rates vary by room type and season. All applicable taxes and service charges are displayed at checkout before you confirm your reservation.

Yes. When you book online you will see the total rate, including taxes and fees, before completing your reservation.

A deposit may be required depending on the rate and dates. Any pre-payment or deposit will be clearly shown before you confirm.

Most reservations require a valid credit card to guarantee your booking. Some rates may allow payment on arrival.

Yes. Nexgen Hotel loyalty members can redeem points for eligible room types. Log in when booking to see availability.

You can book securely online with your card details encrypted. We never ask you to send card numbers by email.